DCCU Routing # 251483311
Faster, more secure access to your account
- Same account information
- Deposit checks or open certificates
- Apply for loans
- Use the same login information or use fingerprint or Face ID.
Faster, more secure access to your account
- Same account information
- Deposit checks or open certificates
- Apply for loans
- Use the same login information or use fingerprint or Face ID.
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Register HereHoliday Notice
DCCU will be closed Saturday, January 18, 2025 and Monday, January 20, 2025 in observance of Martin Luther King, Jr. Day.
Introductory Offer for New Cardholders
New cardholders receive 0% intro APR for 12 months on purchases.1 After the introductory period, the go-to rate is the standard variable purchase/cash advance rate %%mc-cashback.low%% - %%mc-cashback.high%% APR2, based on creditworthiness.
1 0% Introductory rate for 12 months from the open date on all purchases made within 12 months of account opening. Other fees may apply – Cash Advance 3%, Foreign Transaction 1% (any transaction processed outside of the U.S.). 2 The go-to rate is your standard variable purchase/cash advance rate %%mc-cashback.low%% - %%mc-cashback.high%% APR, based on creditworthiness. Rates accurate as of 01/03/2025 and subject to change. Offers of credit subject to creditworthiness. Membership required.
Key Benefits & Features
- Earns 1% Cash Back
- Cash back is automatically applied to your statement balance annually
- Variable Purchase APR: %%mc-cashback.low%% - 20.24%
- No Annual Fee
- Limits up to $30,000
Platinum Cash Back Mastercard Benefits
* Certain restrictions apply. For details, see the Guide to Benefits that is available for download on this page.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
OTHER DCCU PRODUCTS
You May Also Want to Consider
Platinum Rewards Credit Card
New Platinum Rewards cardholders receive 0% APR on purchases and balance transfers for 12 months from the open date. Plus, earn 2 points for gas and groceries, and 1 point for all other purchases.
Learn More
Mastercard World Credit Card
Receive 30,000 bonus points when you spend $3,000 in the first three months of opening your World Credit Card. Plus, earn 5 points at select merchants, 2 points for gas, groceries, and restaurants, and 1 point for all other purchases.
Learn More
Platinum Cash Back Mastercard FAQs
Send all Mastercard Credit Card payments to:
DuPont Community Credit Union
PO Box 71050
Charlotte, NC 28272-1050
Yes, you may call or visit any DCCU office to make a payment. You may also make payments using Online Banking, or via mail, using the address above.
To report a lost or stolen Credit Card, call toll-free: 844-231-2221.
Yes, be sure to contact us with the dates and places you will be traveling.
You can call toll-free: 888.918.7313. Or contact us for additional help.
Any payment of $2,500 or over will be held for three business days. Funds will become available once the hold has been released.
If the unauthorized transactions were completed with your Mastercard Platinum, contact our Cardholder Services Department at 800.449.7728. They will promptly cancel your Credit Card number and issue you a new card. Once your card has been canceled, no additional transactions can be authorized. You should receive your new card within 7-10 business days.
Contact us and we will be glad to review your credit card to assist with this issue. **If this occurs after business hours, you may also contact our Cardholder Services Department at 844-231-2221. Your card may have been placed on hold due to transactions that have been processed outside of your normal spending and threshold. Security processes will place a hold on transactions with your card until we can verify that the transactions are processed by you. This ensures that if your card was lost or stolen, additional protection is available to keep fraudulent transactions from occurring.
You may take up to 25% of the total credit card limit. For example, if your credit card limit is $10,000, your maximum cash advance will be $2,500.
Your new credit card is mailed to the address on your account 3-4 weeks prior to your current expiration date. Your current card will remain active until the last day of the month in which your card expires. If you have not received your new credit card, it may be beneficial to check your address in Online Banking to ensure we have your current address. If you have not received your card within the time frame, contact us for assistance.
Balance Transfer FAQs
A balance transfer is the process of moving existing credit card or loan balances from one account or financial institution to another account or financial institution.
World Rewards, Platinum Rewards, Platinum Cash Back personal credit cards are eligible for balance transfers.
Yes, there is a 3% fee per transfer, with a $150 maximum charge per transfer.
Yes, you can transfer multiple credit card or loan balances as long as you have enough available credit on your DCCU credit card.
The simplest way to transfer a balance is from within Online Banking or from our DCCU Mobile App.
A balance transfer typically takes 7-10 business days to process, but it can vary depending on the financial institutions involved.
Yes, keep making payments on your original balance until the transfer is complete to avoid late fees or penalties.
Please give us a call at 540-946-3200, and a DCCU team member will be happy to assist.
Contact Us
Local Calls: 540.946.3200
Out of Area Calls: 800.245.8085
P.O. Box 1365,
Waynesboro, VA 22980
Local Calls: 540.946.3200
Out of Area Calls: 800.245.8085
P.O. Box 1365, Waynesboro, VA 22980
© 2024 DuPont Community Credit Union